Last updated: 6 October 2026

This policy explains how and when your Treams order will be delivered.

1. Shipping Coverage

We currently ship to serviceable pin codes across India. We do not ship internationally at this time.

2. Shipping Charges

We offer free shipping on all orders within India.

3. Processing and Delivery Time

  • Orders are processed and dispatched within 1–3 business days of payment confirmation.
  • Delivery usually takes 5–10 business days from dispatch, depending on your location.
  • Orders are not dispatched on Sundays or public holidays.

4. Order Tracking

Once your order ships, you will receive the tracking details by email or SMS. You can also check your order status from My Account.

5. Delays

Delivery may sometimes be delayed by weather, courier issues, strikes or other events beyond our control. If your order is delayed by more than 10 business days, please contact us and we will help resolve it.

6. Damaged or Wrong Package

If your package arrives damaged or tampered with, please do not accept it, or record an unboxing video and contact us within 48 hours of delivery as described in our Refund & Cancellation Policy.

7. Incorrect Address

Please make sure your shipping address and phone number are correct. We are not responsible for delays or non-delivery caused by an incorrect address.

Contact Us

Business name: SHREE MAHALAXMI TELECOM (Treams)
Address: Floor-1st, Plot C.S. No. 990, Shop No. 103, The Platinum, Old Manek Building, Patthe Bapurao Marg, Falkland Road, Girgaon, Mumbai City, Maharashtra 400004
Email: info@treams.in
Support hours: Monday to Saturday, 10:00 AM – 6:00 PM IST