Last updated: 6 October 2026

This Privacy Policy explains how Treams (“we”, “us”, “our”) collects, uses and protects the personal information you provide when you visit or make a purchase from treams.in (the “Website”). By using the Website, you agree to the practices described in this policy.

1. Information We Collect

  • Personal details: name, email address, phone number, billing and shipping address when you place an order, create an account or contact us.
  • Order information: products purchased, order value and order history.
  • Payment information: payments are processed securely by our payment partner Razorpay. We do not store your card, UPI or net-banking details on our servers.
  • Technical information: IP address, browser type, device information and pages visited, collected through cookies and similar technologies.

2. How We Use Your Information

  • To process, ship and deliver your orders and send order updates.
  • To respond to your queries, returns and support requests.
  • To improve our Website, products and services.
  • To send offers and updates, only where you have opted in. You can unsubscribe at any time.
  • To prevent fraud and comply with legal obligations.

3. Sharing of Information

We do not sell or rent your personal information. We share it only with trusted parties who help us run our business, such as payment gateways (Razorpay), courier and logistics partners, and hosting providers, and only to the extent needed to provide our services. We may also disclose information when required by law.

4. Cookies

We use cookies to keep items in your cart, remember your preferences and understand how the Website is used. You can disable cookies in your browser settings, but some features of the Website may not work properly.

5. Data Security

We use reasonable security measures, including SSL encryption, to protect your personal information. All payment transactions are processed through Razorpay’s PCI-DSS compliant secure gateway.

6. Your Rights

You may access, update or request deletion of your personal information by logging in to your account or by contacting us at info@treams.in.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date.

Contact Us

Business name: SHREE MAHALAXMI TELECOM (Treams)
Address: Floor-1st, Plot C.S. No. 990, Shop No. 103, The Platinum, Old Manek Building, Patthe Bapurao Marg, Falkland Road, Girgaon, Mumbai City, Maharashtra 400004
Email: info@treams.in
Support hours: Monday to Saturday, 10:00 AM – 6:00 PM IST